1. Who We Are
Arlonev is an independent wellness resource focused on everyday fitness and active lifestyle practices. The studio operates from Rue Defacqz 83, 1050 Brussels, Belgium. For the purposes of the General Data Protection Regulation (GDPR), Arlonev acts as the data controller for personal data collected through this website and through direct service engagements.
Arlonev is not affiliated with any governmental or institutional body. The services offered are personal training and coaching services — independent wellness activities, not regulated professional services.
2. Data We Collect
Arlonev collects personal data in the following circumstances:
Contact and enquiry forms: When you submit an enquiry through the website, we collect your name, email address, and the content of your message. If you provide a telephone number, that is also collected. This information is used solely to respond to your enquiry and, where appropriate, to schedule an initial consultation.
Service engagement records: When you engage with Arlonev as a coaching participant, we maintain records relevant to the delivery of coaching services. These include activity history, movement screening records, session logs, and programme documents. These records are maintained for the duration of the engagement and for a period of up to two years thereafter.
Website analytics: The website collects anonymised usage data including pages visited, time on page, and device type. This data does not identify individual visitors. It is used to understand how the website is being used and to make improvements.
Cookies: The website uses cookies as described in the Cookie Policy. You can manage your cookie preferences at any time via the Cookie Settings link in the footer.
3. Legal Basis for Processing
Arlonev processes personal data on the following legal bases under the GDPR:
Contractual necessity: Processing of service engagement records is necessary for the performance of the coaching agreement between Arlonev and the participant.
Legitimate interests: Responding to enquiries and maintaining basic records of communications are carried out on the basis of legitimate interests in operating a coaching practice and responding to potential participants.
Consent: Where cookies are used beyond strictly functional purposes, this is based on your consent, which you may withdraw at any time via the Cookie Settings in the footer.
Legal obligation: Where Arlonev is required by applicable Belgian or EU law to retain certain records, this forms the legal basis for that retention.
4. How We Use Your Data
Personal data collected by Arlonev is used exclusively for the following purposes:
- ▶Responding to enquiries and scheduling consultations
- ▶Delivering coaching services and maintaining programme records
- ▶Communicating session schedules, programme updates, and progress notes
- ▶Improving the website and service offering through anonymised analytics
- ▶Complying with applicable legal and regulatory requirements
Arlonev does not sell, rent, or share personal data with third parties for marketing purposes. Data is not transferred outside the European Economic Area without appropriate safeguards in place.
5. Data Retention
Arlonev retains personal data only for as long as necessary for the purposes for which it was collected:
Enquiry and contact records: Retained for 12 months from the date of the last communication, unless a coaching engagement is initiated.
Service engagement records: Retained for the duration of the engagement and for 24 months thereafter, for the purpose of reference and continuity should the engagement resume.
Analytics data: Anonymised and retained indefinitely. As this data does not identify individuals, it falls outside the scope of personal data retention requirements.
6. Your Rights
Under the GDPR, you have the following rights with respect to your personal data held by Arlonev:
Right of access: You may request a copy of the personal data we hold about you.
Right to rectification: You may request correction of inaccurate or incomplete personal data.
Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal obligations.
Right to restriction: You may request that we restrict the handling of your data in certain circumstances.
Right to data portability: Where handling is based on consent or contract, you may request a copy of your data in a structured, commonly used format.
Right to object: You may object to the handling of your data where it is based on legitimate interests.
To exercise any of these rights, contact Arlonev at [email protected] or by post at Rue Defacqz 83, 1050 Brussels, Belgium. Requests will be responded to within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Belgian Data Protection Authority (APD/GBA) at www.autoriteprotectiondonnees.be.
7. Security
Arlonev takes reasonable technical and organisational steps to protect personal data against unauthorised access, loss, or disclosure. The website is served over HTTPS. Service engagement records are stored in access-controlled systems. Physical records, where maintained, are kept in a secured location at the studio.
No data transmission over the internet or electronic storage method is entirely secure. While we apply appropriate safeguards, absolute security cannot be ensured. If you believe a security incident has occurred, please notify us immediately at [email protected].
8. Third-Party Services
The Arlonev website uses the following third-party services, which may process data as described in their respective privacy policies:
Google Fonts: Fonts are loaded from Google Fonts servers. Google may collect basic request data including IP address and browser information. For details, see Google's privacy policy at policies.google.com.
Google Maps: The contact page uses an embedded Google Maps iframe to display the studio location. Your interaction with the map is subject to Google's privacy policy.
CDN services: JavaScript and CSS libraries are loaded from third-party CDN providers including jsDelivr, Cloudflare, and unpkg. These providers may log basic request data including IP address. Arlonev does not control this logging.
9. Contact and Updates
For any questions regarding this privacy policy or the handling of your personal data, contact Arlonev at:
This policy may be updated from time to time. Significant changes will be noted at the top of this page with a revised date. Continued use of the website following any update constitutes acceptance of the revised policy.